Welcome to 17hats
SMS Texting
Two‑way SMS texting that connects your CRM, Online Scheduling, and Lead Capture Forms. Faster replies, fewer no‑shows, happier clients.
* Only Available for US and Canadian 17hats Members
Better, Faster
Communication
Fully Integrated
Say goodbye to disconnected tools and missed messages. With 17hats SMS Texting, everything you need to communicate with clients lives in one place — right inside your 17hats Account.
- Centralized Communication:
All lead and client emails, texts, and client info sync seamlessly in one location. - Real-Time Notifications: Instantly see and respond to client texts without switching apps.
- Automated Follow-Ups:
Automate communication for faster delivery and less work.
Lead Capture Form
Turn every inquiry into an immediate connection. With 17hats Texting, your Lead Capture Forms can automatically send personalized text responses, so potential clients feel seen and supported from the very first touchpoint.
- Instant Engagement
Automatically respond via text the moment a lead inquires. - Personalized Replies
Customize responses to fit your brand and tone. Add tokens for personlization. - Two-Way Texting
Leads can respond directly to your messages from their phones.
Online Scheduling
Simplify your booking process with automated confirmation, reminder, and cancellation texts. Keep clients informed and reduce no-shows — all without lifting a finger.
- Automatic Confirmations
Send instant text confirmations when appointments are booked. - Timely Reminders
Reduce no-shows with friendly reminder texts before sessions. - Easy Rebooking
Send cancelled contacts a text notification with a link for quick rebookings.
Document Reminders
Never chase a client again. 17hats Texting automatically follows up on past due Quotes, Contracts, Questionnaires, and Invoices. You can stay professional and consistent without the hassle.
- Hands-Free Follow-Up
Automatically send reminder texts on a set schedule. - Consistent Communication
Keep clients accountable while maintaining a friendly tone. - Better Cash Flow
Get documents signed and invoices paid faster — no awkward nudging required.
17hats Advanced Workflow
17hats Project Page
Workflow
Advance Workflows keep your business moving.
- Emails and Documents automatically sent.
- To do automatically placed on your calendar.
- Booking automatically confirmed.
- Tags automatically added to contacts and projects.
Workflows can be triggered from Lead Capture Forms, Online Scheduling, and a paid Invoice.
17hats Online Scheduling
Select Service
Pay at the time of booking
Confirm All Bookings
Online Scheduling
Automate the scheduling of meetings.
With Advance Online Scheduling you will be able to:
- automatically create unique Zoom Links.
- take payments upon booking.
- trigger workflows so you don't miss the next step.
No more double bookings!
With 17hats Online Scheduling you will be able to cross reference your personal calendar, so you never book over family events again.
17hats Recurring Invoice
Saved Credit Card Data
Billing
Less work, more money.
17hats Recurring Billing ensures you are paid each quickly with each billing cycle.
Recurring invoices will be sent out based on your billing cycle and clients can opt into having their card automatically charged.
Also, set up reminder and past due emails to automatically be sent. While sent automatically, emails can still contain all their personal information such as name, amount due, due date, and so much more.
17hats Client Portal
17hats Client Portal Settings
Client Portal
"Hi, I can't seem to find the contract I signed in my inbox, can you resend it?"
Those emails. Yep, the ones that client send asking you for something you have already sent them! Those emails eat up your time and mental energy. Which is why 17hats Client Portal was created.
Clients will have access to all documents sent to them and completed by them as well as all important project dates, times, and locations.
Get Started Easily and Quickly
Join an Onboarding Call
Join 17hats Expert, Emily W., for a live, group SMS Texting Onboarding Call to walk through the registration process step-by-step.
Learn About SMS Texting
Rewatch 17hats Texting Demo and learn about who can use texting, what is required, pricing, functionality, and registration process.
Safe, Smart, & Compliant
17hats Texting keeps your business on the right side of regulations while giving you full control of your client communications. Here's the steps to get started with 17hats SMS Texting.
17hats Texting Module can be purchased in your Account Settings. This one-time fee of $60 covers your registration.
You will need to register your business with The Campaign Registry and your campaign with our texting partner.
Once approved, you can select your 10-digit local number. You can search an available number by area code and/or state.
Add your texting opt-in questions to your Lead Capture Forms, Questionnaires, and Online Scheduling.
SMS Texting now available for purchase in your Account Settings. Intro pricing available through Dec 1, 2025. Save $20 on your Texting Module, plus an additional 100 texts on us.
There is a monthly fee for your allotted text messages and leasing of your phone number. Plans start at $10 for 100 texts.
Download the 17hats Mobile app to receive a push notification for incoming texts.
Discover the time-saving magic!
“17hats cut my administrative time by more than half. I am working fewer hours, while serving more clients, because the templates and workflows allow me to offer consistent and efficient services.”
– Jessica Fox, Bookkeeper